Privacy Policy

Last Updated: March 9, 2026

Introduction

Citizen Pass ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this Privacy Policy carefully. By using the app, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect information about you in various ways:

Local Data Storage:

• Study progress and test scores
• App preferences and settings
• Selected language preferences
• Practice history and statistics

This data is stored locally on your device and is not transmitted to our servers unless you explicitly choose to back up your data.

Automatically Collected Information:

• Device type and operating system
• App usage analytics (anonymized)
• Crash reports and error logs

We do NOT collect:

• Personal identification information
• Your actual N-400 application data
• Location data
• Contact information (unless you contact us)

How We Use Your Information

We use the collected information for:

• Providing and maintaining the app
• Improving user experience
• Analyzing app performance
• Fixing bugs and technical issues
• Developing new features

Your study progress and scores are used solely to track your learning and are stored only on your device.

Data Storage and Security

Your data is stored locally on your device using secure storage methods provided by the operating system. We implement appropriate technical measures to protect your information.

Local Storage: All study progress is stored on your device. Data persists until you uninstall the app or reset progress. We cannot access your locally stored data.

Cloud Services (if enabled): Optional backup features may use secure cloud storage. Data is encrypted during transmission. You control when and if data is synced.

Third-Party Services

Our app may use third-party services that collect information:

• Analytics Services: To understand app usage patterns
• Crash Reporting: To identify and fix technical issues
• App Store Services: Apple App Store and Google Play Store policies apply
• RevenueCat: For managing in-app purchases and subscriptions

These third-party services have their own privacy policies. We encourage you to review them.

Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Your Rights

You have the right to:

• Access your data stored in the app
• Delete your data by using "Reset Progress" in Settings
• Uninstall the app to remove all local data
• Opt-out of analytics (where available)
• Contact us with privacy concerns

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@citizenpass.us

We will respond to your inquiry within 30 days.